Hsbc’s Various Call Center Services for You Customers
Hsbc’s Various Call Center Services for You Customers

Hsbc’s Various Call Center Services for You Customers

HSBC call centers are very useful for their customers. The hsbc name is not very popular in small towns. But in some big cities, its popularity is on the rise. In fact, this bank successfully rivaled some big names such as BCA and Mandiri. His passion for improving services is also quite extraordinary.

The more here, the services provided feel constantly improved. However, continuous improvements make some consumers often confused. The confusion was felt because the features are available more and more. To solve this problem, contacting CS can be the best choice.

But because of the many services available, HSBC does not only provide one call center for its customers. There are several numbers that can be contacted according to the problem at hand. Therefore, it would be better to know in advance the choice of service and hsbc call center number  available.

Contacting the Banking Services Call Center

HSBC banking service customers are divided into several groups. However, the most common group is the premier type. This is the group with the most number of customers. This is reasonable considering its own use using the feature in general at no cost more. There are two numbers to contact the premier banking service.

The first number is 1500-700. This number can be contacted in all regions of Indonesia. However, those of you who are abroad will not be able to contact him. When abroad, the number to call is 6221-2551-4722. Its use certainly uses interlocal rates.

Both numbers can be contacted at any time. That’s because, his own CS is active for 24 hours. The availability of HSBC call centers for 24 hours is not only for premier customers. Advance banking services can also be contacted for 24 hours. However, the number is certainly different from the premier service.

The number is also divided in two for domestic and foreign needs. For domestic needs, you should call 1500-808. As for the needs when outside the territory of Indonesia, you can call 6221-2552-6603. In fact, there is one more type of service that HSBC provides.

The type is Fusion banking. However, users of this service are not as much as premier or advance. But although not much, HSBC call centers for fusion services are still available. To communicate, you can call 1500-501. The number is intended for customers in the Territory of Indonesia.

But because it is not used too often, no number is provided for consumers from abroad. In fact, the number is inactive for 24 hours. You can only contact him from 9 a.m. to 5 p.m. Availability itself is only on Mondays to Fridays.

Contact for Credit Card Services

In addition to banking, contacting HSBC call centers is also intended for credit card purposes. Credit card needs themselves are also divided into several types. The most common type is certainly the premier whose number of users is the most. For premier credit card purposes, you can call 1500-700.

The number is used when located in the territory of Indonesia. When outside Indonesia, call 6221-2551-4722. This number can be accessed in all corners of the world. Naturally, interlocal rates will apply. Whether it is a number for abroad or domestically, both can be contacted at any time.

That’s because, its CS is also available for 24 hours. This 24-hour CS availability is also available for Signature Credit Card needs. This type of credit card is one level above the premier. Therefore, the number of customers is less.

When it comes to communicating with HSBC’s call center for signature credit cards, there are two numbers available. The two numbers include 1500-800 and 6221-2552-6603. The first number is contacted for domestic purposes while the second number is contacted for foreign purposes.

Both are active for 24 hours. The existence of this CS is also available for platinum credit card types. This is the highest grade type at HSBC. The number of users is not too much. But platinum service always takes precedence so that customers will not be disappointed.

The number that can be contacted is also different for domestic and foreign needs. For domestic, the number is 1500-808 while for overseas, the number is 6221-2552-6603. Both are also available for 24 hours so platinum credit card customers can contact at any time.

Credit Card Services Are Still Other Types

The most well-known credit card service in a bank is definitely premier, advance, and platinum. However, there are other services provided by HSBC. The service is for cashback credit card needs. Just like any other type, there is a special HSBC call center for the service. It is also active for 24 hours.

The first is 1500-808. It can be contacted for domestic service needs. The next is 6221-2552-6603. It can be contacted if the need is to go abroad. Actually for credit card needs in general, this type of cashback is the last type.

But in the field, there are often conditions where other problems often arise. The problem cannot be classified to any of the above types. If you experience this kind of problem, call 1500-808 while in Indonesia and 6221-2552-6603 when abroad.

However, the availability of such numbers is not 24 hours. Contact can only be contacted monday to Friday. The time itself is only when working hours are from 07.00 to 21.00. If you have passed that time, customers need to wait until the next day.

There are Other Services outsidebanking and credit cards

In addition to banking and credit cards, there are still other services available. This service actually serves as a support for consumer convenience. The first need relates to personal loans. It is impossible for a bank not to provide this feature. Therefore, there is a special HSBC call center for these purposes.

But just like other credit card problems, this service is only available from 07.00 to 21.00. to contact him himself must be done on weekdays that are Monday to Friday. For domestic needs, the contact is 1500808*. As for foreign needs, the contact is 6221-2552-6603.

Of course, there are foreign tariffs for second contacts. In addition to personal loan needs, there are also special contacts for apply now services. However, hsbc call centers available are only intended for domestic needs. The contact itself is 1500-707. Just like a personal loan service, you can’t contact it on holidays.

The service is only available monday to Friday. Even on that day, you can only call from 7 am to 5 pm. This time is much narrower than the needs of personal loans where the CS is available until 9 pm.

If you look at the description above, HSBC is very detailed in the provision of call centers. With these detailed conditions, every consumer problem will definitely be solved. Therefore, be sure to contact when encountering a problem. After all, the CS of hsbc call centers is always friendly in the face of every complaint.

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